HR Challenge
Warrington Wolves Community Foundation needed to transition from a traditional, hierarchical management structure to a more strategically aligned and competency-based model. Challenges included:
- Ensuring clarity in management capability across departments.
- Recruiting and integrating external talent while maintaining internal morale and cohesion.
- Building a framework that supported both internal progression and external recruitment under one unified people strategy.
Impact on the Company
The absence of a clear competency framework made it difficult to:
- Identify skills gaps and target development effectively.
- Maintain consistency in leadership expectations across new and existing managers.
- Create fair and measurable succession pathways for internal candidates.
- This limited both people development and long-term talent planning.
HR Solutions and Strategies Used
Altum HR worked in partnership with the General Manager to design and implement a structured, forward-thinking approach to people development.
Competency Framework Development
- Created a bespoke competency framework outlining the core skills, behaviours, and leadership expectations for all management levels.
- Ensured alignment with organisational goals and future growth strategy.
Talent and Succession Planning
- Conducted skills gap analysis to highlight areas for targeted training and coaching.
- Supported the creation of internal succession pathways to strengthen retention and morale.
Recruitment and Performance Integration
- Used the framework to inform external recruitment campaigns, ensuring new hires met cultural and capability benchmarks.
- Embedded competencies into appraisal and development processes to create consistent performance standards.
Measurable Outcomes
- Clear identification of skills gaps, with structured training and coaching plans introduced.
- Internal succession planning now supported by data-led capability mapping.
- External recruitment better aligned to business strategy and values.
- Appraisal and performance reviews given renewed focus, clarity, and direction.
The Result
Through strategic partnership and practical implementation, Altum HR helped the business evolve from a reactive, hierarchical approach to a proactive, capability-led people strategy. The new framework now drives development, supports succession, and ensures the right people, both internal and external, are in the right roles to deliver business success.

