Altum HR Case Study

The True Cost of Inconsistent HR Contracts – How to Cut Costly, Common Claims

A rapidly growing financial services company with an expanding workforce and diverse operational needs. As the business evolved, its employment framework struggled to keep pace, leading to inconsistencies and compliance risks across multiple departments.

HR Challenge

Significant HR complexities stemming from inconsistent contractual practices.

  • Multiple contracts were in use, each with varying terms and conditions of employment.
  • The company relied heavily on unilateral job role changes and secondments, rather than operating under a cohesive, flexible structure that aligned with its business model.

This approach created confusion, limited mobility, and exposed the business to unnecessary risk.

Impact on the Company

The fragmented approach to employment terms led to several operational and legal vulnerabilities:

  • Risk of breach of contract claims due to inconsistent terms and practices.
  • Misclassification of job roles and unclear employment records.
  • Outdated clauses that no longer reflected hybrid and modern working arrangements.

Ultimately, this undermined both compliance and employee confidence.

HR Solutions and Strategies Used

Altum HR implemented a structured, transparent, and employee-focused overhaul of our client’s contractual framework.

Full Contract Redraft

  • Created new, unified contracts with updated clauses that reflected modern practices, including mobility, flexibility, and hybrid working.Ensured consistency while allowing for operational agility.

Comprehensive Audit and Consultation Planning

  • Conducted a detailed review of existing documentation to identify discrepancies and individual updates needed.
  • Built a clear roadmap for implementation to minimise disruption.

Employee Representation and Training

  • Supported the election and training of Employee Representatives to ensure a fair and transparent consultation process.
  • Fostered trust and collaboration between HR, leadership, and staff.

Organised Consultation Execution

  • Delivered a timely, structured consultation that met all legal and procedural obligations — with clear communication throughout.

Measurable Outcomes

  • 100% of employees issued new contracts successfully.
  • No ACAS or union involvement required, demonstrating the strength of internal engagement.
  • Simplified and future-proofed terms now support a more proactive, flexible, and transparent employment relationship.
  • Our client is now equipped with a contractual framework that both protects the business and empowers its people.

The Result

With Altum HR’s support, we turned a compliance risk into a strategic advantage. The company now operates under a single, modern contract structure, which reduces risk, improves employee clarity, and enables the agility needed to meet future business demands.

In short: less red tape, more readiness.

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Inconsistent HR Contracts